#WELL CARE NOW UPDATE#
Please contact Absolute Total Care Member Services at 1-86 (TTY: 711) to verify and update your PCP information. I received my new Absolute Total Care ID card, and my primary care provider (PCP) information is incorrect. Please make sure you show your new Absolute Total Care ID card to your doctor and at the pharmacy beginning Apto access your Absolute Total Care benefits. Please make sure you show your new Absolute Total Care ID card to your doctor and at the pharmacy beginning Apto access your Absolute Total Care benefits.Ībsolute Total Care will mail out new member ID cards and a welcome packet to all new members in March 2021. Absolute Total Care will mail out new member ID cards and a welcome packet to all new members in March 2021. You do not need to contact Absolute Total Care to request a new ID card. Please make sure you show your new Absolute Total Care ID card to your doctor and at the pharmacy beginning Apto access your Absolute Total Care benefits.ĭo I need to call to request a new ID card from Absolute Total Care? You can start using your Absolute Total Care benefits on April 1, 2021. The new ID card will allow you to get prescriptions and access healthcare services starting April 1, 2021. You will receive a new member ID card and a welcome packet from Absolute Total Care in March 2021. Please contact South Carolina Healthy Connections Choices toll-free at 1-87 (TTY: 1-87) so an Enrollment Counselor can assist you with enrollment into Absolute Total Care.Ĭontinue to use your WellCare ID card to get prescriptions and access healthcare services through March 31, 2021. Member Services will be happy to assist you with locating another provider if your provider does not participate with Absolute Total Care.Ĭan I transition to Absolute Total Care now instead of April 1, 2021? If you are currently receiving care from a provider that says that they do not participate with Absolute Total Care, please call Absolute Total Care Member Services at 1-86 (TTY: 711). What if my provider told me that they do not participate with Absolute Total Care? During this time, you could have been automatically assigned to Absolute Total Care if you did not choose a different plan. No member is automatically enrolled in Absolute Total Care until April 1, 2021, unless you are within your recertification or annual enrollment period. We want to make this change as easy as possible for you. WellCare of South Carolina and Absolute Total Care are committed to making sure that you keep getting high-quality medical care. If you have any questions or need help, please call WellCare of South Carolina Member Services at 1-88 (TTY: 711).
You can be aware of any updates by visiting this page. If your provider is not in the Absolute Total Care network, you will receive a letter telling you what to do. Although there will be very little change to your benefits, you will receive a new member welcome packet with information on your new health plan. You will receive a new member ID card in the mail from Absolute Total Care. We are excited about what this means for our members.įor WellCare of South Carolina members, there will be very little change to the benefits and services you currently receive. This means beginning April 1, 2021, your Medicaid coverage will be provided by Absolute Total Care. In South Carolina, WellCare and Absolute Total Care are joining health plans.
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